How Do I Place an Order?
After choosing your desired products, click the "Add to Cart" button. Review the product details in your cart, then proceed to "Place Order" and complete payment to finalize your purchase.
Is My Payment Secure?
Absolutely secure. Our payment system is PCI-DSS certified and uses encrypted transmission technology to protect your payment information, ensuring a safe and reliable transaction throughout.
When Will My Order Ship and Arrive?
Once your order is confirmed, weâll ship it within 2 business days and deliver it within 3â7 business days.
Can I Track My Order Status?
Yes. Once your order is shipped, you can retrieve the logistics tracking number via your account dashboard or email, and monitor the real-time status of your package on the carrierâs official website (e.g., FedEx or TNT).
How Is Shipping Cost Determined?
All orders qualify for free shipping.
Does the Product Need Assembly?
No assembly is neededâyou can start using it 30 seconds after unpacking.
Whatâs the Return Policy?
Returns are accepted within 30 days of receipt, with all return shipping costs covered by us.
How Do I Contact Customer Service?
Reach out via email: Send a message to dtrscn895@hotmail.com (please include your order number, and our support team will respond within 48 business hours).
Weâre committed to ensuring a seamless shopping experience. Feel free to contact us anytime with questions!